When you unlock the full report for a single policy scan (currently ₹99), you receive: every red flag found by our AI, full coverage breakdown, exclusions and waiting periods, the cashless / claim contact card, "Better Alternatives" recommendations, jargon decoder, and a downloadable PDF copy of the analysis.

You can request a full refund within 7 days of payment if:

Once we have successfully delivered a full report — meaning the AI analysis is marked as completed with a normal confidence level and you have viewed or downloaded it — the payment is considered consumed. Subjective dissatisfaction with the analysis (for example, disagreeing with how a clause was scored) does not qualify for a refund, but we are always happy to review your case and re-run the analysis for free.

Email support@insureeasy.in from the same address you used to sign in. Include:

We acknowledge every refund request within 1 business day. Approved refunds are credited back to the original payment method within 5–7 business days. UPI and net-banking refunds are usually faster (1–3 business days); credit card refunds depend on the issuing bank.

If you closed the browser mid-payment or never landed back on the results page, our Razorpay webhook will still settle the payment and unlock your scan automatically. If you would like to cancel an unfinished payment instead, contact us within 30 minutesand we will void the order before it settles.

InsureEasy is currently a pay-per-scan product — there are no recurring subscriptions. If we introduce subscription tiers in the future, this policy will be updated to clearly state the cancellation window.

InsureEasy is operated by Narratives Labs. For any payment or refund-related question, email support@insureeasy.in. We usually reply within 4 working hours on business days.